If you ever run into issues with your Chromebook device, and our tech department requests to remote into your device, you can follow these steps to allow for us to do so below:
- On your Chromebook device, open Chrome.
- In the address bar, type
remotedesktop.google.com/.access - Click on "Remote Support" found on the left-side navigation menu.
- From there, click to "Generate a code" under "Share this screen".
- Copy and paste the access code into your support ticket/chat.
And that's all there is to it!
If you are still running into issues with Chrome's remote desktop screen access, you can always reach out to the Tech Team for further assistance. The following article includes details on how to get support: