The trackpad is not working as expected on my Chromebook.

If the trackpad on your chromebook is not working as expected, try the following steps to fix it:

1. Disconnect any wired or bluetooth mouse you may have connected to your chromebook.
2. Make sure there is no dust or dirt on the trackpad.
3. Press the "Esc" key several times.
4. Drumroll your fingers on the touchpad for ten seconds.
5. Turn your Chromebook off, then back on again.

If after following the above steps, your trackpad is still not working, try performing a hard reset of your chromebook. A hard reset is a way to clear out any corrupted memory and will not harm your Chromebook. Push and hold the Power + Refresh buttons for 10 seconds. Once 10 seconds has passed, you can let go of both buttons.

If after trying the above steps, and performing a hard reset, you are still having problems, please reach out to the Tech Team for additional help.  Check out the following following article for how to get technical support:

How do I get technical support?